Privacy Policy
Hello! If you have clicked here it means you care a lot about your data privacy & GDPR implementations. I want you to feel confident that any information I store is essential to me doing my job and that I won't be bombarding you with junk mail so have a read below to put your mind at rest...
LETS TALK PLAIN....
Legally there are things I have to include here to keep the GDPR police happy but I am aware you won't want to read pages of waffle and legal talk so the bits in pink are a summary of the legal bits below.
What information do you collect from me and how?
Your visit to my site will automatically gives me information such as your IP address, browser type & computer type. This is simply used for me to see how many people are using my site and the most popular devise used. This means I can make my site as easy for you to use as possible and fix any navigation problems people may be having on certain devices.
Your name, email, address and telephone number are only seen by me if you have used my contact page or signed up to my newsletters. I use this information to stay in touch with you. If you email me about one of my photography services I will only use that email to email you back! If there is something related to your wedding like a discount offer I am running I'll possibly email you that too, I'm nice like that. If there's something unrelated to your wedding or session but related to something we had a human conversation about like an awesome florist or brilliant place to buy cake I may also email you. I wouldn't give your email out to anyone else or send you any newsletters. The only information of yours that I will pass on is a phone number to my second shooter, purely so that on the day of your wedding or session if they can't find you they can easily ring you rather than missing out on amazing photo opportunities. I then get them to delete it after the big day.
What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
(c) information that you provide to us for the purpose of registering with us or submitting an enquiry via the contact form(s) included on this website or comment form(s) included in our blog
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
(e) any other information that you choose to send to us
Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information
Except as provided in this privacy policy, we will NOT provide your information to third parties.
International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Information which you provide may be transferred to countries (including the United States) which do not have data protection laws equivalent to those in force in the European Economic Area. In addition, personal information that you submit for publication on the blog (e.g. comments) will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to such transfers of personal information.
Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send to you goods purchased via the website, and supply to you services purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you general (non-marketing) commercial communications;
(g) send you email notifications which you have specifically requested;
(h) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user; and
(j) deal with enquiries and complaints made by or about you relating to the website
Where you submit personal information for publication on our website (e.g. blog comments), we will publish and otherwise use that information in accordance with the license you grant to us.
We will NEVER without your express consent provide your personal information to any third parties for the purpose of direct marketing.
Storing your information
Your information is stored on a password protected online storage system which is accessed through my phone, computer and tablet. Your contact details are kept on my phone so that I can get in touch with you while I'm out and about but all of these devices have super secure passwords. Your contact details also appear on any contracts which I will email you to sign digitally through Shootproof.
Your photographs are stored only with your surname as the filename, the date of the shoot in the camera's embedded data and no other details attached. They are stored on a password protected hard drive and on the password protected online gallery supplied through Shootproof. they also manage my archive system so that if you want an album 10 years down the line I can still create one.
If you want me to delete all of the details I have for you at ANY time just contact me through my website or email or give me a call and I will send you a little video of me hitting delete.
If you would like a copy of the information i hold on you then its a little more complicated as I will need ID to prove your face matches your name before I send it over.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
(8) Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
(9) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
(10) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(11) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(12) Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email via the contact form or by post to Emmy Lou Photography, 74 Crescent Road, Heybridge, Essex CM9 4SN
(13) Data controller
The data controller responsible in respect of the information collected on this website is Emmy Lou Photography.
Cookies
Basically every website you visit talks to your computer. My website asks a lot of questions but I really don't use a lot of the information! I like to see how many people are visiting my site and make sure they have all managed to move round it and find what they want but that is about it. You can turn off cookies in your internet options but this will stop many websites from even working.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We may use the persistent cookies to enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking Tools, Internet Options, Privacy, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
